U

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1 Point

Tue, Sep 21, 2021 11:51 AM

My $300 voucher expired, can I petition to get it back?

I did not realised that my contract expired last month together with my $300 voucher to be used for a new handphone. Is there a way to get the voucher back when I do my recontract this week?

Carla_P

Moderator

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5.8K Messages

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2 m ago

Hi @user_b579bb, warmest welcome to GreenR Community! Thanks for your interest to recontract. Please be informed that we now have a new Recontract Voucher scheme wherein your Recontract Voucher will no longer have an expiry date so you can use them anytime you want on a handset. Moreover, the value of the voucher will be rewarded according to the tier of the mobile plan you'll sign up for – which means the higher the tier of the mobile plan, the higher the voucher value. For example, if you are currently on a $50 2-year plan and decide to recontract to a Mobile+ $95 2-year plan, you will enjoy a $100 voucher instead of the current $50.

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