S

7 Messages

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7 Points

Sat, Sep 11, 2021 4:56 AM

Mobile early recontract fee waive for hub club member

Hi,

No benefit of early recontract fee waive hub club member?

I subscribed Broadband+TV due to this benefit and if SH just removed this then there is no reason to maintain TV which I don't watch!

Carla_P

Moderator

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5.8K Messages

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3.5K Points

3 m ago

Hi @sjkdroid,  yes, the Early Recontract Fee voucher is no longer applicable under the new Hub Club Go programme. However, with the new Hub Club policy, customers are able to enjoy exclusive Hub Club Reward treats from My StarHub App and choose from a range of exclusive offers that we update periodically. 

7 Messages

 • 

7 Points

@Carla_P then this is kind of cheating. Actually I don't watch TV but I subscribed Internet + TV to be Hub club on Feb 2021 but not no such benefit for '$200 early recontract fee waiver' then no reason for me to maintain TV service. Advetised this benefit and collected customer then remove this benefit? Is this cheating right?

Carla_P

Moderator

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5.8K Messages

 • 

3.5K Points

We strive to constantly provide our customers with the best offers and discounts. As such, we review our membership criteria and offerings from time to time.

~ Carla

 

 

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