C

4 Messages

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4 Points

Thu, Oct 22, 2020 7:22 AM

I want to Terminate My Contract

Hi. I just have a question, I applied for a starhub plan last March 2020. 2 years Contract. But I want to cut my line, because my signal is weak due to Location. and I also always waste 300 minutes of calls because I can't use them in the call. I hope I can get answers to my questions.

7 Messages

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7 Points

1 y ago

Ooohhhh good luck. Get ready to pay hefty fines to terminate early. 

4 Messages

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4 Points

Oh how much is that Sir? So sad because  My Friend friends  asking us to apply Starhub plan but she took the mobile Phone she only give us the sim card plan. So that is very painful  to Us

(edited)

Carla_P

Moderator

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5.8K Messages

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3.5K Points

1 y ago

Hi @Cheche30, we're sorry to hear about your decision to discontinue your service. To terminate your mobile service, please contact my colleagues via Facebook Messenger by clicking the link below. Do note that you'll incur early termination fee since you're still under contract. Please refer here to check how much your early termination fee. 

4 Messages

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4 Points

Thank you for the Reply Ma'am. I will check it Now. 

4 Messages

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4 Points

Why they ask me to pay the reamaining balance Monthly instead  of asking me to pay Fines. 

Carla_P

Moderator

 • 

5.8K Messages

 • 

3.5K Points

Please clarify to my colleagues that you'll terminate your contract. 

~ Carla

 

 

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