Freedom's profile

Senior Commentator

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5 Messages

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2 Points

Mon, Sep 13, 2021 2:25 PM

How to check recontract voucher value?

Hihi, i received a msg from starhub regarding my recontract voucher. Where can i check the voucher value online or mobile apps?

Carla_P

Moderator

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5.8K Messages

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3.5K Points

3 m ago

Hi @Freedom, thanks for your interest to recontract with us. Let me share to you our new Recontract Voucher scheme wherein your Recontract Voucher will no longer have an expiry date so you can use them anytime you want on a handset. Moreover, the value of the voucher will be rewarded according to the tier of the mobile plan you'll sign up for – which means the higher the tier of the mobile plan, the higher the voucher value. For example, if you are currently on a $50 2-year plan and decide to recontract to a Mobile+ $95 2-year plan, you will enjoy a $100 voucher instead of the current $50.

 

Lastly, the recontract voucher can be viewed after selecting the eligible line to recontract via our Online Store. See sample screenshot below:

Image

(edited)

Senior Commentator

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5 Messages

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2 Points

@Carla_P 

Thanks for your response Carla. I m not able to find the recon voucher via online shop. This recon voucher screen that you posted doesn’t show up.

Is CIS plan eligible for recon voucher?

keep receiving message from starhub that i can utilise my recon voucher for iphone 13 and Z fold 3 but I guess it just not working 😅

Carla_P

Moderator

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5.8K Messages

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3.5K Points

Ooops. Sorry this is the sample screenshot:

Image

 

Moreover, the recontract voucher amount will be deducted from the handset cost in the ‘Review Summary’ page.

~ Carla

 

 

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