U

1 Message

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1 Point

Fri, Sep 24, 2021 12:02 PM

How to activate new sim card

My new SIM card still not yet activate .

1 Message

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1 Point

1 m ago

Starhub facebook support is ridiculous! I’ve been waiting for reply since 7pm. Almost 1.5 hours of waiting. I can’t even activate the new SIM card through their MAP service

Carla_P

Moderator

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5.5K Messages

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3.2K Points

Hi @user_57d30b, I'm sorry to hear about this. We were receiving an influx of messages on Facebook last Friday. Were you able to activate your StarHub SIM Card? 

~ Carla

 

 

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Some of my posts, opinions and views here do not reflect my position and StarHub's opinions. 
For account related matter, please seek help from our Customer Service team via Facebook Messenger.
Have a good idea? Tell us at our Ideas Exchange!
Carla_P

Moderator

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5.5K Messages

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3.2K Points

1 m ago

HI @user_f1ef27, warmest welcome to GreenR Community! Do you still need to activate your StarHub SIM Card?

1 Message

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1 Point

1 m ago

i am also having difficulty activating my SIM card (no activation option available on MyStarhub App nor the portal)

Carla_P

Moderator

 • 

5.5K Messages

 • 

3.2K Points

Hi @user_974961, apologies for the inconvenience this has caused. Please send a message to our Customer Support via Facebook Messenger by clicking the link below so they could help activate your SIM Card. 

~ Carla

 

 

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Some of my posts, opinions and views here do not reflect my position and StarHub's opinions. 
For account related matter, please seek help from our Customer Service team via Facebook Messenger.
Have a good idea? Tell us at our Ideas Exchange!

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