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2 Messages

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2 Points

Sat, Sep 18, 2021 12:33 AM

Forgot to use recontract voucher

Hi, my contract with starhub is alrdy able to recontract and i am looking for a recontract voucher which starhub has usually sent me for the past years automatically but seems to be absent this year, and i per-ordered iphone13 pro max last night,  so may i know the voucher can exchanger to cash to me?

Carla_P

Moderator

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5.8K Messages

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3.5K Points

3 m ago

Hi @user_3ec7fc, warmest welcome to GreenR Community! Thank you for recontracting with us. I'm sorry to say but the recontract voucher value isn't convertible to cash. 

2 Messages

 • 

2 Points

3 m ago

thanks for your reply. I have one more question about  recontact voucher. Is anyone  who is eligible to recontact should be received a recontact voucher? Why I don’t receive now. My recontact day is sep 1 2021.

Carla_P

Moderator

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5.8K Messages

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3.5K Points

Please be informed recontract vouchers are available for customers only on the 21st month of contract. 

~ Carla

 

 

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