U

1 Message

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1 Point

Wed, Oct 20, 2021 7:52 AM

deposit money

due to covid 19 ,can  not back to singapore, now i am overseas, so how i can get back my deposit ?

Carla_P

Moderator

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5.8K Messages

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3.5K Points

1 m ago

Hi @user_da7c92, let me just ask if you have terminated your postpaid account? If yes, have you received your final bill? Usually, the credit balance will be used to offset the outstanding balance from all your billing account if there is still a credit balance you'll get a refund. You may get in touch with our Customer Support via Facebook Messenger to process your refund request. 

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