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2 Messages

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2 Points

Fri, Oct 1, 2021 3:19 AM

Activation of new 5G Sim Card

I just received my 5G new phone and sim card yesterday. I was told to activate the sim card online but there's no option for me to do so. Kindly assist. Thank you. 

Carla_P

Moderator

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5.8K Messages

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3.5K Points

2 m ago

Hi @user_38964b, warmest welcome to GreenR Community! You may activate your new 5G SIM Card via My StarHub App. 

2 Messages

 • 

2 Points

2 m ago

I tried on the starhub app and website but there's no option for me to click on to activate my 5G sim card. 

Carla_P

Moderator

 • 

5.8K Messages

 • 

3.5K Points

In this case, please contact our Customer Support via Facebook Messenger by clicking the link below as we need to refer to your account details to activate your new sim. Thank you!

~ Carla

 

 

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