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1 Message

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1 Point

Fri, Feb 19, 2021 2:09 PM

Poor network reception

Location: 640844

Just switched over multiple lines to Starhub a week ago and the reception for all my Starhub lines at the mentioned location is always only 1-2bars. Applies to all my other 3 StarHub lines. 

Re-booted phone, tried different phones still 1-2bars of signal. Call quality very low and at times able to hear distortion during calls. Signal only will be stronger when moved to oppsite block. 

Previously on Singtel always full bar of signal at the same location 

Carla_P

Moderator

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6.2K Messages

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3.8K Points

1年前

Hi @DariusFoo, I'm sorry to hear that you're having mobile network issues. As you've mentioned that other StarHub mobile users are also experiencing the same, please send a message to our Customer Support via Facebook Messenger by clicking the link below so they could further investigate this. Thanks. 

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