U

1 Message

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1 Point

Sat, Oct 16, 2021 9:47 AM

Can send SMS but cannot receive

Over more than two months, I can’t send SMS but I can’t receive them.  
Already dialled the barring code to cancel outgoing SMS barring, but Somehow it was not successful. Can you help me with this?

FYI, currently using prepaid SIM card from outside of Singapore.

Thanks.

Carla_P

Moderator

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5.8K Messages

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3.5K Points

1 m ago

Hi @user_637841, we're sorry for the inconvenience this has caused you. We will need to refer to your account for this. Please send a message to our Customer Support via Facebook Messenger by clicking the link below for further assistance. Rest assured, they'll straighten this out for you. Thanks! 

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