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Sat, May 29, 2021 2:14 PM

Termination of homehub contract and new boardband contract

Hi, my homehub contract going to end in 1 week time and I only like to sign up for new boardband contract only. May I know what I need to do and when I can sign up new boardband contract only? 

Carla_P

Moderator

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5.8K Messages

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3.5K Points

6 m ago

Hi @user_a26a48, warmest welcome to GreenR Community! To terminate your HomeHub service, please return the following equipment to our StarHub Main shop (Plaza Singapura, Jurong Point, Nex, and Tampines). You will only return the equipment for the TV service.

  • Cable/Fibre TV Set-Top Box
  • StarHubTV+ Box
  • Power Cord/Adapter for Set-Top Box
  • Remote Control

When you terminate your HomeHub service, please tell the agent that you will retain your broadband service. You can terminate the service the day after your contract expires. 

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