U

1 Message

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1 Point

Thu, Jun 17, 2021 5:02 PM

Starhub website is not user friendly

Dear Sir,

I had bad experience in the past and now it seems like the same problem happened again when I try to download past statement and/or checking my profile, your website seems to be very unstable and not user friendly searching for the information needed.

It is time Starhub upgrade your website to be more user friendly like the other Telco operators.

Thank you and looking forward seeing the improvement!

Starhub User for the past decades

Carla_P

Moderator

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5.8K Messages

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3.5K Points

6 m ago

Hi @user_bd0795, warmest welcome to GreenR Community! Please know it's not our intention to make things difficult for you. Your feedback is important to us, and we are continuously working to provide you with a better service. So, thanks for taking the time to send us this feedback. 

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