1 Message


1 Point

Fri, Jun 11, 2021 9:48 AM

Error Code : 2003

Hi! Whenever I on my tv, there will be a message saying “your set-top box has lost connection (error code:2003). I had on and off router, set-top box & tv but this error keep persisting. 
I can’t watch my tv even for local channels. 
Please advise what should I do. 

Thank you.




5.8K Messages


3.5K Points

6 m ago

Hi @user_35f823, sorry for the inconvenience this has caused you. Since the issue persists despite rebooting all your devices, we advise that you contact our Customer Support via Facebook Messenger by clicking the link below as this will require further technical support.

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