U

2 Messages

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2 Points

Thu, Aug 26, 2021 7:33 AM

bad internet connection

Intermittent no connection or terrible unstable recently. I have already reboot the wifi many times. But it still not working. Please help and fix this problem. Thank you. 

Carla_P

Moderator

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5.8K Messages

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3.5K Points

3 m ago

Hi @user_e682f2, we're sorry to hear that you're experiencing an unstable internet connection. Just to clarify, did you reboot the ONT along with the router? 

2 Messages

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2 Points

@Carla_P

 yes we did. But it still bad connection and unstable yet. How should I do?

Carla_P

Moderator

 • 

5.8K Messages

 • 

3.5K Points

In this case, please contact our Customer Support via Facebook Messenger by clicking the link below as this will require further technical assistance. Thank you.

~ Carla

 

 

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