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This is a going issue and I finally thought to leave this in the community and maybe I will take this to the social media from tomorrow. Last 4 weeks I have been calling StarHub and trying to get resolve the number of calls spend every 24 hours is about 40-50 min to just speak to them and to get one reply that we are waiting for the back end team to fix this. 4 weeks and the problem is still not resolved. If this is their issue why are they not fixing the same?