AlexSG's profile

Esteemed Commentator

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5 Messages

Sat, Nov 30, 2019 9:00 AM

3G Free MaxMobile (1GB) Data SIM

I don't know what's the rational this SO RESTRICTED free 1GB data SIM, someone please enlighten this?

 

Speed is so slooooow and you can't buy additional AddOn data.

 

Isn't 3G hogging the frequency bandwidth for telco?

Don't you think everyone should use more efficient 4G instead?

Why not additional revenue for allowing purchases of more AddOns data?

 

Useless lagging speed will only backfire.

#3G #FreeButUseless #MobileBroadband #StarHub

 

Carla_P

Moderator

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5.8K Messages

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3.5K Points

2 y ago

Hi @AlexSG, the speed on your sim card should be sufficient for normal surfing and it's specifically for users who don't need much data. If you are looking for speed and more data, I recommend that you surf using WiFI or on our 4G mobile data. 

 

~ Carla

AlexSG

Esteemed Commentator

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5 Messages

2 y ago

You missed my point. Have you tried using 3G these days? It's totally
usable even just for WhatsApp.

No sincerity for offering a free gift.

It's bad publicity for StarHub
Howard Toh

Administrator

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1.3K Messages

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19 Points

2 y ago

Hi @AlexSG 

 

The 21Mbps Free 1GB Mobile broadbrand was indeed launched several years ago and I agree that, in these days of 4G, not many users can go back to that speed. 

 

You do have a very good feedback on allowing customers to upgrade / add on to it. 

 

Can you help by formally putting in the feedback in our Ideas Exchange page? This is a platform where ideas and suggestions are documented and put through a review process. 

 

Ideas Exchange

 

I will help to vote it up as well! 

1 Message

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1 Point

6 m ago

To Starhub the service provider, do learn the minor touch in The ideal of giving is always learn to give some thing useful to the receiver so that we all will appreciate.  I had have the free MaxMobil (1G) data SIM card for close to 10 years without any benefit of usage, ie. it is a garbage instead. 

Carla_P

Moderator

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5.8K Messages

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3.5K Points

Hi @user_6571a8, we highly suggest that you post your suggestion on how we can improve MaxMobile data SIM on Ideas Exchange so we see can review if it is viable to do. Thank you. 

 

~ Carla

 

 

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