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Sun, Jun 13, 2021 2:01 PM

What to do when startup broadband contract end

My starhub broadband contract end on 15th July 2021.

1. What actions required to discontinue the contract upon the contract ended.

2. If discontinue contract on 14th July, is it consider as early termination?

Carla_P

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6 m ago

Hi @user_a16041, warmest welcome to GreenR Community! Here are the answers to your questions:

 

1. To terminate your service, please visit any of our StarHub main outlets located at Plaza Singapura, NEX, Jurong Point, and Tampines Mall and bring all the equipment: Optical Network Terminal, Fibre Patch Cord, UTP Cable and Power Adaptor. The service will be terminated accordingly once the equipment has been returned. Do note that a disconnection fee of $32.10 applies.

 

2. We advise that you terminate your service the day after your contract expires. 

 

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