U

2 Messages

 • 

2 Points

Thu, Jul 22, 2021 10:27 AM

StarHub

I want to terminate my StarHub tv account 

24 month contract 

terminating bcoz my grandpa and grandma don’t know how to use 

we only use for 1 month 

do I need to pay money for terminate?

Carla_P

Moderator

 • 

5.8K Messages

 • 

3.5K Points

4 m ago

Hi @user_e48456, I'm sorry to hear about your decision to terminate your TV service with us. Please be informed since you're still under contract you will incur an early termination charge when you terminate it. 

2 Messages

 • 

2 Points

@Carla_P how much I need to pay?

Carla_P

Moderator

 • 

5.8K Messages

 • 

3.5K Points

Please contact our Customer Support via Facebook Messenger by clicking the link below as we need to refer to your account details first to further assist you.

 

Moreover, you also have the option to transfer the ownership of your StarHub TV+ service to avoid paying for an early termination charge. For more information on the transfer of ownership, please refer here

~ Carla

 

 

▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬
Some of my posts, opinions and views here do not reflect my position and StarHub's opinions. 
For account related matter, please seek help from our Customer Service team via Facebook Messenger.
Have a good idea? Tell us at our Ideas Exchange!

Get Started

Get Started