J

1 Message

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1 Point

Thu, Nov 19, 2020 2:59 AM

Home Broadband - Transfer

Hi ,

I want transfer my Home broadband connection to another person . He is also staying in same house .

whether he need any deposit amount pay ? 

Whether  contract end date would be changed or same contract end date for mine one ?  My contract will be over in the month of May 2020

if i suppose i will cancel my contract , how much pay my cancellation  or termination charges. ( contract period 1 year)  ?

Carla_P

Moderator

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5.8K Messages

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3.5K Points

1 y ago

Hi @jrkshankar, warmest welcome to GreenR Community.

 

Existing service eligibility and deposit requirements may apply when you transfer to another person. The new subscriber will continue with the remaining contract. 

 

If you opt to terminate the contract, please return the following items to any of our StarHub main outlets located at Plaza Singapura, NEX, Jurong Point, and Tampines Mall.


- 1 x Optical Network Terminal
- 1 x Fibre Patch Cord
- 1 x UTP Cable
- 1 x Power Adaptor

 

The service will be terminated accordingly once the equipment has been returned. Please note that a disconnection fee of $32.10 applies. If you're still under existing contract you'll incur early termination charges. 

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