1 Message


1 Point

Sat, May 15, 2021 8:53 AM

Terminate 1000mbps fibre broadband

My contract ended and im terminating the service as im not even using it in the first place. Is there anythig that i need to return? Please send me pictures of required items for return as i will be cancelling my Cable TV as well.




5.8K Messages


3.5K Points

7 m ago

Hi @user_0c517e, we're sorry to hear about your decision to terminate your service. To do so, please visit any of our StarHub main outlets located at Plaza Singapura, NEX, Jurong Point, and Tampines Mall and bring all the equipment listed below: 


Fibre Broadband
- Optical Network Terminal
- Fibre Patch Cord
- UTP Cable
- Power Adaptor




- Set-Top Box

- Power Code/Adapter for Set-Top Box

- Remote Control




The service will be terminated accordingly once the equipment has been returned. Please note that a disconnection fee of $32.10 applies.


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