U

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1 Point

Sun, Sep 5, 2021 12:01 AM

Replacing nucleus connect

How do I go about replacing the nucleus connect device? Device not able to power up this morning.

Carla_P

Moderator

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3 m ago

Hi @user_f8fdd1, warmest welcome to GreenR Community! I'm sorry to hear about this. We will need to check first if your ONT (Nucleus Connect) is faulty. Please send a message to our Customer Support via Facebook Messenger by clicking the link below for further technical assistance. 

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