Regret re-contracting the TV service
Re-contracted the TV service in Jan and it has been the worst TV viewing experience we've ever had. Every time we switch on the set top box the channel switching experience is haywire. On 29th we do not have the TV programs and when called Starhub support on 29th voice recording message is, they are aware of some TV program issues in certain areas and they are trying to resolve but 30th the issue still was not resolved.
Today 13th Feb, same happened, channel with screeching voice and video hanging.
Calling support is never reachable even if we hold the call for more than 30 minutes on many occasions.