R

3 Messages

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3 Points

Tue, Oct 5, 2021 3:10 AM

Installment Plan

Hey! I am able to recontract next month but with a cost of $300. So I plan to take Iphone 13 pro max when I recontract but the thing is why am I not eligible for the Installment Plan? Am I suppose to sign up for the Installment plan?

Carla_P

Moderator

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5.8K Messages

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3.5K Points

2 m ago

Hi @Rximx__, upon selecting the handset you would like to buy, there's an option choose your payment terms which shows as the image below:

Image

 

Moreover, please be informed the monthly equipment instalment is available for selected customers based on our internal credit assessment. 

3 Messages

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3 Points

@Carla_P I have selected the 24 months and I am still not eligible for it. So the MEI is available for selected customers? But how to get the eligibility? 

Carla_P

Moderator

 • 

5.8K Messages

 • 

3.5K Points

Credit assessments are conducted using StarHub's internal criteria, including our credit and risk management policies. We are sorry that we are unable to share these criteria with you due to commercial reasons. 

~ Carla

 

 

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