Customer service advice leads to incurring more cost than required.
Spoke to Starhub (1630) for 10mins and 36 seconds on 22nd May. Told the customer service that I would like to sign up for a new plan at a new location and thereafter schedule for termination of my existing plan.
I was advised to not do that because that might cause some issues, rather I am advised to recontract my existing plan, and to make a relocation request.
After recontracting and installation, I realised I could not watch local channels. I was then told that I am supposed to purchase a new Smart Wifi Unit ($120) because I recontracted my existing plan and if I choose to terminate my service, I would be charged $1395.05
TLDR: Do not trust Starhub Customer Service.