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Postpaid plan switching to sim only plan with no contract

Good Day! Just want to ask the proper procedure for switching to sim only plan with no contract. I'm already eligible for re-contract since July2020 and my contract end date is November 2020. Can i already switch to sim only plan or do i have to wait before my contract end date? Hope to hear from yo

Question

 • Postpaid

1.9K

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cannot receive SMS-OTP

Question

 • Postpaid

16.4K

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Unable to receive SMS messages since 01Jan2022 started

I realised I have not been able to receive any SMS messages since 01Jan2022 started. Sending out SMS messages are OK. Contacted Starhub Support who taught me to dial #35*1234*16# but it didnt fix the issue. Kindly advise how else I can fix the issue?

Question

 • Resources

26

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Early rencontract fee waiver

Hi, I am a Hub Club members and was wondering if the early rencontract fees of $300 can be waive off. I remember the staff told me that every 12 months i could renew my contract without any fees but now there is a charge of $300. I am a homehub subscriber as well.

Question

 • Postpaid

6.1K

4

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Channel 899 - SGX Application

The SGX application reflects the previous day stock prices quite often in the morning when I opened the application from channel 899 and view the stock prices. I hope StarHub can prevent this problem from occurring. Thanks.

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 • TV+

7

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Change wifi password

Hi all,How to change my wifi password? Can i do it myself?Regards,Difa

Question

 • Broadband

30.4K

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Early Recontract

My recontract is at 21 sep 2015, is it possible if i have an early recontract? Will there any be charges?

Question

 • Postpaid

4.2K

3

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LOS red light

Same as others. I am having modem LOS red light now. plug out/in fibre cable… still the same. is this an area wide issue?

Question

 • Broadband

27

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Activate my suspended mobile line

Hi pls help activate my suspend line

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 • Postpaid

3.3K

3

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How to setup dlink 868 to connect to existing 865 router?

Hi, I currently have a 865 router that is connected to the ONT.  I also have a separate 868 router that I would like to use to extend the coverage in my house. I am planning to keep 865 as the primary router.  Can someone advise how I should connect the 868 to the 865? What are the settings I have t

Question

 • Broadband

8.4K

1